Delivery Time and Cost
Orders are normally processed on the same day or on the following day. There is an exception if embroidery for apparel has been ordered. In this case, an allowance of up to ten days is needed for processing.
After an order has been processed, delivery time varies with the chosen shipping method and destination. We offer United Parcel Service (UPS) and FedEx with the following options:
2nd Day Air
3 Day Select
Ground Home Delivery
Note: Selecting a shipping option like "3 Day Select" does not mean that an order will be processed and shipped to its destination within three days. "3 Day Select" only ensures that a product will be received three days after the order has been processed. If an item with embroidery has been ordered, for example, it could take up to thirteen days for it to reach its destination.
Shipping cost is determined by the weight of the order, chosen shipping method and shipping destination. This will be calculated in the Shipping section of the checkout process.
All orders placed on Friday will be shipped Monday or the next business day.
In some cases, shipping may be delayed depending on the availibility of products at the respective warehouses. If such is the case, customers will be notified.
Items may be returned with a refund in the event that sizing or style of the apparel is not satisfactory. Shipping cost is non-refundable, and customer will have to pay cost of return shipping.
Item must be returned within 15 days and in its original, unused condition. Damaged or used items will be rejected and are non-refundable. This also applies to an item that has been altered through embroidery. If apparel has been ordered with embroidery, it will be non-refundable.